Frequently Asked Questions
Quick answers to questions you may have
What is SwiftRains Farms?
How can I make an order?
- Visit our website swiftrainsfarms.com
- Browse the products you need by food categories or use the search bar.
- Choose the items you are interested in buying or share with other shoppers.
- Add items to your cart and check out quickly.
- Pay for your products securely via Paystack or direct transfer into our bank account.
- Your order summary and confirmation will be sent to your registered email.
How long does it take for my item to be delivered?
We offer same-day, next-day, and scheduled deliveries from Monday to Saturday. No Sunday deliveries.
Why should I buy from SwiftRains Farms?
Why should I buy from SwiftRains Farms?
- Access to fresh and affordable food
- Convenient delivery options
- Competitive prices on all products
Can I return an order?
Yes! If your order meets our return policy criteria, you can return it. Just contact our customer service within 6 hours of receiving your order to start the process. You can find more details on our Return & Refund Policy
Can I pay on delivery?
Do you have a mobile app?
Currently, we don’t have a mobile app, but you can easily access all our services through our website. It’s mobile-friendly and works seamlessly on any device, so you can shop fresh produce anytime, anywhere.
Does SwiftRains Farms have an office?
Yes! We are located at 3/6 Alhaji Adejumo Ilupeju Estate, Off Oshodi Express Way
Contact Number: +234 8033046730
Email: info@swiftrains.com
Is my card information secure?
Your security is our priority. We use Paystack, a PCIDSS-compliant payment processor, to handle your card details securely. For more information, see our Privacy Policy.
Can I order for someone?
Yes, you can! Simply provide the recipient’s delivery details during checkout, and we’ll ship the order directly to them
Do you offer interstate delivery?
We do not provide interstate delivery. We currently offer delivery services in Lagos for now.
How can I get a same-day delivery?
At checkout, choose from various delivery options, including same-day delivery. To qualify for same-day delivery, confirm your order before:
- 11:00 AM in Lagos
How do you charge for delivery?
After placing your order, delivery fees are calculated automatically based on location and weight. Orders over 100kg incur an extra delivery fee.
